Question: We’re looking to fine-tune how we screen employees that we hire, especially supervisors and other higher-level positions. Right now, we review resumés/applications, conduct interviews, and check references. We’re considering adding testing to the process. Can you provide an overview of some of the available tests and what we should know about them as we get started?
Answer: In many ways, employment testing is the most controversial method of selecting employees. Employment tests are sometimes seen as invasive or lacking job relatedness. On other occasions, there are concerns about the qualifications of the individuals responsible for administering and interpreting the tests. Despite those concerns, tests have been given to job applicants for decades. In recent years, with the emphasis on developing competency models of job performance, there has been a renewed interest in employment testing.
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