Question: As 2001 ended, our management team spent time assessing the company’s performance. Like many companies, we weren’t thrilled with how things turned out. But who could have predicted the events of Sept. 11 and the economic fall-out that followed? Things were pretty flat before that anyway, so 2001 wasn’t going to be a record-breaking year. We’re not looking to make any profound changes for 2002, but we’re going to try to steer things in a slightly different direction. We want our employees to rally together in ways they haven’t. We need to work together to compete. What can we do to get our employees to join us?
Answer: The beginning of the new year is often the time for personal reflection and assessment. We look back on what was and was not accomplished in the previous year. We look ahead to the challenges and opportunities that the new year holds. Some of us go so far as to formulate resolutions that demonstrate the strength of our commitment to various lifestyle changes we intend to pursue (e.g., “No more of those rich desserts!”).
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