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Question: I’ve been working in human resources for 11 years. During this time, my work has become more diverse. I’ve been asked to do more creative things. Looking around, there also seem to be more people working in the field who have different kinds of backgrounds - organization development, industrial/organizational psychology, etc. I’m curious if you’ve seen the same and what the business implications of this are.

Answer: I agree with your impression that human resources management (HRM) has become more sophisticated over the past decade. Some of this has to do with the emphasis on change and reengineering that came upon the scene in the early 1990s and was reflected in best-selling books by Michael Hammer, James Champy, and Tom Peters, among others.

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Daniel A. Schroeder, Ph.D. is president of Brookfield based Organization Development Consultants Inc. ( He can be reached at 262-827-1901 or Read More »

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