Question: “In your Nov. 13 column, ‘Building Bridges: Interdepartmental Collaboration is Critical,’ you made reference to large group change initiatives. You then outlined a four-step process. I wonder if you could extend your comments on this topic. How does a company effectively pursue large-scale change?”
Answer: In the column the reader references, I wrote about the need to work interdependently and interdepartmentally. The fourstep process had to do with structured discussions, grouping of issues, action planning and implementation, and followup. In this column, I will spend time talking about an emerging change technology called “appreciative inquiry” (AI).
Click Here to download full article >>