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Question: “Many of my co-workers have engineering or other technical backgrounds. I’ve noticed that it’s hard for some of them to make the move from independent contributor to manager because their communication skills don’t seem to have kept pace with their technical skills. They seem more comfortable doing the work than helping others do the work. Now, this isn’t true in every instance, but the tendency seems to be toward “black and white” messages, consistent with a strong facts orientation. I wonder if you could write about this issue.”

Answer: I’m sure many readers can resonate with this issue. Many organizations promote from within, using a process in which the best “doer” is tabbed to be the leader when a managerial vacancy occurs. Stating the obvious, “doing” and “leading” are different endeavors, requiring different approaches and competencies

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About the Author

Daniel A. Schroeder, Ph.D. is president of Brookfield based Organization Development Consultants Inc. ( He can be reached at 262-827-1901 or Read More »

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