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Question: What’s your take on why organizations have changed to a “touchy-feely” style of management vs. the older, hard-nosed approach?

Answer: While I agree with the implication in your question that today’s prevailing management model is more people-oriented, I’m not sure that the hard-nosed approach is dead and buried. In fact, in my consulting activities, I run across old-school managers every week. So I don’t think there is an easy, cut-and-dried answer to the question that you offer. Yesterday’s managers weren’t all hard-noses. Today’s managers aren’t all employee-centered. The truth lies somewhere inbetween.

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About the Author

Daniel A. Schroeder, Ph.D. is president of Brookfield based Organization Development Consultants Inc. ( He can be reached at 262-827-1901 or Read More »

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