Question: My company has been in business for over 40 years. The owners are the children of the founders. From very humble beginnings, we’ve become a multi-state operation. We’ve been very successful over the years, but that has started to change. There are many reasons for this, but my major concern is that our owners are not progressive enough leaders. It seems like they’re afraid to do anything their dad wouldn’t approve of, even though he’s been gone more than 10 years. We’re stuck in a rut in which we fall back into doing things the same old way. Nobody listens to new ideas. If we question how things are done, we’re put in our place pretty fast. Employees come and go, and the ones who stay are frustrated. The competition is stiffer and still we don’t change even though it’s 2005, not 1965. What can we do to challenge the owners to get their heads out of the sand and start acting like leaders?
Answer: In my article in the April 29 issue of Small Business Times, I wrote about servant leadership. In response to your question, in this article I will talk about the concept of transformational leadership.
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