Question: I’m getting a lot of pushback about my management style from a couple of my employees. Although we work closely, I don’t want to get “too close.” I invite their input, but reserve the right to make the final decision. I can tell they don’t like this, but I’m their boss, and my boss holds me accountable for what they do. I don’t think they fully appreciate the difficult position I am in - I get pressure from two directions. How can I help them to understand that I am on their side and trying to do what it takes for all of us to succeed?
Answer: In my last article, I talked about the important contribution that communications and interpersonal skills make to managerial success. Your question underscores this point - a foundational
ability for any manager is being able to work effectively through and with others.
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