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Question: Maybe it’s just me, but I’m having a hard time getting beyond the pessimism I feel about where things are going. Looking around, I see long faces and worn-out expressions. We’re all doing our best and trying hard, but the results just aren’t there. It seems like we’re beating our heads against a brick wall. I don’t have any more magic words to keep the troops fired up, either. I’m having a hard enough telling myself that things are going to get better without trying to mouth a bunch of empty words that I don’t even believe. What am I supposed to tell my employees? How do I guard against having my pessimism bring them down even more?

Answer: At the risk of stating the obvious, your question is a sign of the times. Last year was a tough one for most companies. That followed a tough 2001.

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Daniel A. Schroeder, Ph.D. is president of Brookfield based Organization Development Consultants Inc. ( He can be reached at 262-827-1901 or Read More »

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