Question: Our company was founded about 40 years ago. Years of hard work by our founders eventually paid off. We now have several sites. We keep growing by acquiring new customers and offering new products and services. My reason for writing is that I’m concerned about the ability of our managers to keep it going. Most of our senior managers have been with the company for quite a few years. While they’ve made the company what it is, they weren’t specifically trained. Much of what they learned was on the job, through trial and error. While we have some pieces in place like a 360-degree survey and some seminars through the industry association, I’m convinced we need to be doing more. Can you offer some suggestions for getting started?
Answer: I couldn’t agree with you more. In my opinion, this is one of the most important issues for organizations to confront moving forward. One simply has to look at the demographics of our workforce to see the significance of this issue. We all know that within the next few years as the baby boomers (people born between 1946 and 1964) retire, Generations X (people born between 1965 and 1981) and Y (i.e., people born in 1982 and later) will be asked to step forward and assume increasingly responsible managerial and leadership assignments.
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