Question: Last year, my company moved me into a manager role. Things have gone OK. My biggest challenge has been the performance management process. I’ve never had any training in performance management or coaching. As a company, we seem to focus on what’s not working. We do a better job of criticizing than praising. Being honest with myself, I fall into that trap, too. I don’t like it, but that’s the way it is. What advice do you have for me to become better at performance management?
Answer: This is a frequent situation for first time supervisors. Many people come to managerial roles with sound technical or subject matter skills. Frequently, that’s the basis for them being promoted into supervision - they have proven themselves to be strong producers and performers.
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