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Question: Last year, my company moved me into a manager role. Things have gone OK. My biggest challenge has been the performance management process. I’ve never had any training in performance management or coaching. As a company, we seem to focus on what’s not working. We do a better job of criticizing than praising. Being honest with myself, I fall into that trap, too. I don’t like it, but that’s the way it is. What advice do you have for me to become better at performance management?

Answer: This is a frequent situation for first time supervisors. Many people come to managerial roles with sound technical or subject matter skills. Frequently, that’s the basis for them being promoted into supervision - they have proven themselves to be strong producers and performers.

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Daniel A. Schroeder, Ph.D. is president of Brookfield based Organization Development Consultants Inc. ( He can be reached at 262-827-1901 or Read More »

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