It has been said that in an Information Age, the illiterate are not those who cannot read or write, but rather those who cannot learn, unlearn, and relearn. We agree with this statement and believe that within lies a very powerful performance key.

• Needs Assessment
In order to understand the context in which learning will occur, we study and analyze the work environment, the learners, and the organizational infrastructure that supports them.

• Instructional Design
We are seasoned and experienced training and development professionals. Adult learning is our passion and our forte. You can count on the fact that the courseware we develop will be current and relevant, and have impact.

• Delivery
We offer three learning approaches:

1. Performance Coaching
One-on-one assistance is offered in which personalized developmental counsel and feedback are provided.

2. Workshops/Seminars
Our curriculum contains over thirty field-tested courses that vary in length from two to eight hours.

3. Performance-Based Instruction
For maximum effect, we develop action-learning courses that pursue specific organizational issues in “real time” fashion.

• Evaluation
We make use of both formative and summative evaluation approaches, employing both internal (i.e., reaction and learning) and external (i.e., behavior and impact) criteria.