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Kirkpatrick's Levels
Level 1 : Reaction
How did you feel?
Did you like it?
Level 2 : Knowledge
What did you learn?
Pre (before training) and post (after training) testing
Level 3 : Behavior
How did your performance change?
Requires important decisions when and how to evaluate.
Level 4 : Results
Increased efficiencies, decreased costs, increase revenue,improved quality.
Frequently thought of as "bottom line" results. This measures the success of training in terms executives understand.