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Our Approach to Organization Assessments
At Organization Development Consultants, Inc. (ODC), we believe that the manner in which the organization
manages its “other bottom line” (i.e., its
corporate culture) ultimately drives the returns that
are realized at the bottom line. Virtually every successful
organization with which we are familiar has developed
a distinct, identifiable culture that is easily recognized
by its employees. These organizations study and monitor
performance in these (and other) areas:
- Strategy/Mission
- Goals
- Measurement
- Communication
- Group Boundaries
- Power and Status
- Relationships
- Rewards
In assessing an organization, we typically make use of
a variety of data gathering approaches to develop a comprehensive
profile. Specific methods that may be employed include:
- Archival research
In order to understand the context within which the
organization operates, we study and review various
reports in order to document emerging issues.
- Focus groups
To probe the perspectives of the key constituents,
focus groups are sometimes conducted. Typically, we
use a structured survey to guide the interaction with
the focus group.
- Interviews
Individual interviews are carried out in order to
gather first-hand perspectives from those occupying
the most critical organizational roles. A structured
interview protocol is used to provide the proper focus
for the interviews and to ensure continuity.
- Corporate Culture Assessment Inventory™
We use our organizational survey to gather data from
employees at-large. While it is advantageous to get
responses from as many individuals as possible, sampling
may be used for efficiency purposes.
Data from the organizational analysis are used typically
used to guide and target subsequent planning, leadership
development, and team development initiatives.
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