A perpetual sense of building, fine-tuning, fueled by positive restlessness. An “organizational curiosity” about what the organization might become. A zeal to pursue the future and to make things happen.
Let us observe that in the 2000’s a different kind of management model has emerged, an open systems approach. The emphasis is on adaptability, differentiation, and innovation. After all, in today’s business world, it’s not the big that eat the small; it’s the fast that eat the slow.
So, to truly stand out in the marketplace today, an organization needs to offer both really effective products or services and also position and support those products or services in ways that help the clients/customers solve their problems, address their concerns, etc. “Customer as partner” has emerged as the path to be pursued.